Privacy Policy
Nagpur Nasha Mukti Vyasan Mukti Kendra Last Updated: 30 August 2026
Nagpur Nasha Mukti Vyasan Mukti Kendra (“we”, “us”, “our”, “the Centre”) is committed to protecting the privacy and confidentiality of every visitor to our website and every individual who contacts us for information, enquiries, or admission support. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using this website (nagpurnashamuktikendra.in) or submitting an enquiry through our forms, phone, or WhatsApp, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
- Contact details: Name, phone number, email address
- Enquiry details: Type of addiction/concern selected in our enquiry form (e.g., Alcohol, Drug, Smoking, Tobacco & Gutka, Smack, Gambling, Other)
- Communication records: Messages sent via WhatsApp, phone calls, or the website enquiry form
- Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar tracking technologies (including Meta Pixel and Google Ads tracking) for advertising and analytics purposes
2. Sensitive Personal Information
We recognize that information related to addiction, substance use, and mental health is sensitive personal data under the Digital Personal Data Protection Act (DPDP Act), 2023. We handle such information with the highest degree of confidentiality and only use it for the purpose of providing you with relevant information and support regarding our treatment programs.
3. How We Use Your Information
We use the information collected to:
- Respond to your enquiry and provide information about our treatment programs
- Contact you via phone, WhatsApp, or email regarding admission, consultation, or follow-up
- Improve our website and services
- Run and measure the effectiveness of our advertising campaigns (Google Ads, Meta/Facebook/Instagram Ads)
- Comply with applicable legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing of Information
Your information may be shared only with:
- Our internal medical, counselling, and administrative staff directly involved in your care or enquiry
- Service providers who help us operate our website, advertising, or communication tools (e.g., Meta, Google), strictly for the purposes described above
- Legal or regulatory authorities, if required by law
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies, including the Meta Pixel and Google Ads tracking tags, to understand website usage and measure advertising performance. You can control or disable cookies through your browser settings; however, this may affect certain website features.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
8. Your Rights
Under the DPDP Act, 2023, you have the right to:
- Access the personal information we hold about you
- Request correction or updating of your information
- Request deletion of your information, subject to legal and record-keeping requirements
- Withdraw consent for us to contact you at any time
To exercise any of these rights, please contact us using the details below.
9. Consent for Minors
Our services are currently intended for adult patients. We do not knowingly collect personal information from individuals under 18 years of age through our website enquiry forms.
10. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Nagpur Nasha Mukti Vyasan Mukti Kendra Phone / WhatsApp: +91 9307405362 Email: info@nagpurnashamukti.com
This website provides general information for educational purposes and does not replace professional medical advice, diagnosis, or treatment. Please consult our qualified medical team directly for personalized guidance.